FAQ's

FAQ's

Why diffuse with the CurlFlo?

 

This diffuser suits virtually any pistol style hair dryer. It disperses air flow from the dryer and spreads it over a bigger area, cutting back frizz as well as adding a lift/volume.

You should use the diffuser on a cool, low speed (using occasional heat if you desire however, this is not required with this diffuser). 

It is really great for wavy and curly hair of all types. It can also be used with your favourite hair products. 

Improve your hairs health and STOP blasting your hair with direct heat which creates frizz - be gentle with your curls and waves with this Curl Flo diffuser. 

 

 

Where do you deliver?

We are based in the UK, however we deliver worldwide. 

All orders are shipped within 3 days however we usually ship by the next working day.

 

How much is the delivery charge?

We ship our items via RoyalMail and our charges are as follows:

UK Mainland: £2.49 Standard Delivery | £3.49 Tracked Delivery

Europe: £4.95 Standard Delivery | £7.95 Tracked Delivery

Rest of the world: £4.95 Standard Delivery | £8.95 Tracked Delivery

*Please note that custom fees & duties for Non EU parcels are the customers responsibility

 

I have made my order, when can I expect to receive it?

Once your order has dispatched, please except your parcel in the following timescales:

UK Mainland: 2 - 3 Working Days
Europe: 3 - 7 Working Days
Rest of the world: 7 - 10 Working Days
Can I cancel my order?
If you wish to cancel your order please contact us at hello@curlflo.com before your order is dispatched. We cannot cancel your order once it has dispatched and left our warehouse. 
I did not recieve my order, what should I do?
Please contact our friendly customer service team at hello@curlflo.com, within 21 days of non receipt and we will be happy to get this sorted.
Can I return my product?
We want you to be completely satisfied - if you want to return any unused items please email hello@curlflo.com. Please contact us within 10 days of receipt of your parcel for your return to be authorised. 
If your item has been damaged during transit, please contact our helpful team at hello@curlflo.com.